- Desktop Support with Desktop Sharing
- Unlimited Phone Support – Help Desk
- Unlimited Remote Control Support
- Microsoft Application Support
- On-Site Support
- Anti-Spam Solution
- Antivirus Solution
- Microsoft Patch Management
- Client VPN Management
- Incident Alert
- Incident Tracking
- Unlimited Phone Support
- Unlimited Remote Control Support
- Printer Setting Management
- Remote Remediation
- Unlimited On-Site Support
- Emergency Remote Response
- Emergency Onsite Response
- Emergency After Hours Support
(6pm-8am M-F, Sat/Sun)
- Server Monitoring
- Patch Monitoring
- Antivirus Solution
- Network Administration
- Quarterly On-Site Maintenance
- Server Monitoring
- Patch Monitoring
- Antivirus Solution
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- Network Administration
- Quarterly On-Site Maintenance
- Incident Alert and Tracking
- Online Portal with Support Ticketing
- Incident Tracking
- 3rd Party Vendor Management
- Network Device Monitoring
- Network Device Management
- Network UTM Device
- Agreement Management
- Technology Purchase Management
- Asset Management
- License Management
- Quarterly Consultation
- Change Management
- Configuration Management
- Issue Escalation
- On Demand IT Audit
- Agreement Management
- Technology Purchase Management
- Asset Management
- License Management
- Quarterly Consultation
- Change Management
- Configuration Management
- Issue Escalation
- IT Audit and Network Diagram Book
- Exchange Defender
- DNS Filtering Anti-Phishing/Antifraud
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